Legal Page | Distri Australia

Company Details

DISTRI Australia

ABN 30 414 789 128

PBX 488, 41-43 Hyde St

Bellingen NSW 2454

Privacy Policy

Updated: 1 July 2025

1. Overview

DISTRI Australia ("we", "us", or "our") values your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy outlines how we collect, use, store, and disclose your personal information.

2. What Information We Collect

We may collect the following types of personal information:

Name, business name, and contact details (e.g. phone number, email, address)
ABN or ACN (for business customers); Payment and transaction information
Website usage data (e.g. IP address, browser type, pages viewed)
Any other information you provide via our website, email, phone, or social media

3. How We Collect It

We collect personal information when you:

Place an order or make an inquiry Subscribe to our emails or newsletter
Contact us via phone, email, or forms
Visit our website (using cookies or analytics tools)

4. Why We Collect It

We collect your information to:

Fulfil orders and deliver products or services
Respond to enquiries and provide support
Send updates, offers, or newsletters (if you opt in)
Improve our website, services, and user experience
Meet legal and regulatory requirements

5. How We Store and Protect Your Data

We store your information securely using reputable platforms and safeguards to prevent unauthorized access, misuse, or loss. Where third-party providers (e.g. payment processors, freight services) are involved, we ensure they comply with data protection standards.

6. Disclosure of Personal Information

We may disclose personal information to:

Payment service providers
Freight and logistics companies
Legal, accounting, or regulatory authorities (if required)
IT and cloud service provider

We do not sell or rent your personal information.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to collect data about user behaviour, traffic, and preferences. You can control cookie settings via your browser.

8. Your Rights

You have the right to:

Access and correct your personal information
Withdraw consent for marketing communications
Make a complaint if you believe your privacy has been breached

9. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on our website. We encourage you to review it regularly.

10. Contact Us

If you have any questions, concerns, or complaints about this policy or how we handle your personal data:

DISTRI Australia

PBX 488, 41-43 Hyde St

Bellingen NSW 2454

Alternatively, contact us via one of the channels listed on our contact page.

Terms & Conditions

Updated: 1 July 2025

1. Scope of Agreement

These Terms and Conditions ("Terms") govern the use of this website and all interactions with Distri Australia. By accessing the website or engaging with our team, you agree to be bound by these Terms. If you do not accept these Terms, you should refrain from using this site or our services.

2. Business-to-Business Engagement

Distri Australia is a wholesale distributor operating exclusively in the business-to-business (B2B) sector. Products featured on this website are offered solely to commercial entities. We do not supply goods to private consumers.

3. Product Catalogue and Enquiries

The website serves as a product reference only and does not facilitate direct ordering. Interested parties are invited to contact us for further information, product specifications, or pricing.

4. Pricing

Quotes and wholesale price lists are provided upon request. All pricing is quoted in Australian Dollars (AUD) and excludes GST unless expressly stated. Prices are subject to change without notice.

5. Ordering and Confirmation

All orders must be submitted via email or other agreed-upon methods. An order is not considered accepted until formally confirmed in writing by Distri Australia. Product availability is subject to change, and lead times will be communicated at the time of order.

6. Sourcing and Supply

While Distri Australia operates solely within the Australian market, we source select products from overseas manufacturers and suppliers. Estimated delivery timeframes for products not in stock in Australia may be impacted by international supply chain variables.

7. Delivery and Risk

Goods are dispatched using third-party carriers across Australia. Delivery timelines are approximate and not guaranteed. Risk in the goods passes to the customer upon dispatch from our warehouse. All discrepancies or damages must be reported within 48 hours of delivery.

8. Returns and Claims

Returns are only accepted in cases of faulty or damaged goods, in accordance with the Australian Consumer Law. Claims must be submitted in writing within 7 days of receipt. Returns due to change of mind or unsold inventory will not be accepted.

9. Intellectual Property

All intellectual property displayed on this website—including text, images, logos, and product data—remains the property of Distri Australia or its licensors. No content may be reproduced, adapted, or distributed without prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law, Distri Australia disclaims all liability for indirect, incidental, or consequential damages. Our total liability is limited to the replacement, repair, or refund of the goods in question, as required under applicable consumer protection laws.

11. Privacy

We are committed to protecting your privacy and handling personal information in accordance with Australian privacy legislation. Any personal or business information provided to us will be used solely for operational and communication purposes. Please refer to our Privacy Policy for further details.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from or related to these Terms shall be resolved in the courts of New South Wales.